Why Choose Network Concepts?
There are a lot of companies offering Network Support Services, so what makes us so special? Why choose us over the dozens of other companies offering what appear to be the same services?
We’re glad you asked:
We are a local company with a real, live office. That might not seem too unique to you, but what you don’t realize is that some Computer Support companies are made up of a couple of guys working from their back bedrooms with no way of actually reaching them other than by e-mail or phone OR they outsource their support overseas once you sign a contract. You can come to our office, shake our hand, and have a cup of coffee. Wouldn’t you rather deal with a local company that can meet with you face to face rather than an unknown entity in a different state – or different country?
7 Questions You Should Ask Your Computer Consultant Before Hiring Them To Support Your Network
Q1: Do they answer their phones live or do you always have to leave a voice mail and wait for someone to call you back?
Our Answer: We answer our phones live from 8:00 a.m. to 6:00 p.m. and give all clients an emergency after hours number they may call if a problem arises, including weekends. Why? Because many of the CEOs and executives we support work outside normal hours and find it to be the most productive time they have. If they cannot access their computer network AND can’t get hold of anyone to help them, it’s incredibly frustrating.
2. Do they have a written, guaranteed response time to your calls?
3. Do they have adequate errors and omissions insurance as well as workers compensation insurance to protect YOU?…..
To Find Out More Download the full Report By Filling Out the Form To The Right.
We’ve also reserved a copy of a special report, “What Every Business Owner Must Know About Protecting and Preserving Their Company’s Critical Data and Computer Systems.” Click Here.